I just wanted to give a shout out to Dan and everyone at River East Power equipment for spending a lot of time with me! The staff went above and beyond what I could ever expect and highly recommend giving them a call!
Stopped by the shop in search of a new snowblower to purchase. Was greeted immediately and received seemingly honest and knowledgable answers to all of my questions regardless of whether the questions involved a product sold at the shop or not. Truly took the time to listen and ask me clarifying question to tailor my experience to my specific needs and wants. Snowblower (Ariens Compact 24) was purchased and delivered on the same day before an impending snowstorm with removal of my old machine. Snowblower was fully registered for factory warranty and ready to use upon delivery. Stayed a few extra minutes after delivery to ensure I knew how to operate the snowblower. Great experience. Highly recommend. Would purchase from River East again.
Great service! Took the time to measure and find 2 bearings for a peco lawn vac that were obsolete on the parts list. They didn't take the easy way out which would have cost me several hundred instead of 40 bucks. Thanks again.
Sue and i went in to look at a snowblower. Very, very helpful. They explained everything! Great place. We left to go to three other places. So impressed with the whole package. We are going to purchase one from them. Give an update after purchase. Troy
Just bought a pro stance 52in mower. Dan and Andrew where very helpful walked me threw my new mower and hooked me up with the excelerator catch can. If your looking for new lawn equipment this is the place to go. Thanks for the friendly service
Always a great experience. Been coming here since 2020. Kind, friendly and knowledgeable staff and the owner is the nicest guy! Very easy to work with and they will take their time to explain everything you need.
Really great service !!! Came in at substantially lower than estimate. Cleaned up and got good advise on maintenance and fuel . Will return for service and if I need products or equipment. (Be aware... the "bathroom" does not contain a bath... it is a toilet with a sink... not intended for baths...clean, but not technicallya "bath" room)
My first ever ZTR. I had a lot of questions that I was able to get answered. Their inventory is huge compared to other Gravely dealers in CT for the newest models in stock! My family just bought two mowers from them and we will be coming back.
I did not buy from River East as we decided to keep our lawn service. I shopped around at about 6 places and Dan (owner) was by far the most helpful person. He actually cared! I had decided on what I wanted but in the end financially it did not make sense for me to leave my lawn service. If I do make the change and do it myself I would not hesitate at all to go back to Dan and buy from him. He takes the time to listen ! Thanks Dan
You can trust this guy for sure, of course hes out to make money and keep his lights on , but hes very up front and honest, will never over charge you or sell you something you dont need & has good credible advice/experience THANKS
Bought a new Gravely zero turn from Dan at River East Power 2 years ago. Had contacted several dealers before making my purchase. Dan was pleasant and informative and had no problem answering any questions I had. Other dealers sometimes made me feel like I was a bother with my questions.....Dan was totally opposite and very honest. Hard to find people who always do what they say but Dan always does. Love my Gravely and the service from River East can't be beat.
On Facebook Marketplace, I saw a new Ariens Platinum 24” SHO for a great price, so I went down to see Dan for the purchase.Super-friendly, helpful, so the purchase was a no-brainer.My machine kept popping off the drive belt, so Dan and Brian agreed to come pick it up, service it, replace a factory part that was defective, monitor the machine for several days to ensure it works, and brought it back to my home, all for NO CHARGE!That's the kind of service that deserves 5 stars and will attract more happy customers, like me. :)Thanks to Dan, Brian and crew for going beyond my expectations.
Recently purchased our first snow blower. Happened to go on a Saturday when the owner, Dan, was holding down the fort. What a great purchase experience! Very informative, personable, and NON-PRESSURED. Love the idea of supporting a local, family-owned business. Love that they deliver a new unit assembled, prepped, and ready to go. Love that they'll do pick-up and delivery when it's time for maintenance. Initial delivery was a great experience too!
Dan and the staff were very helpful and explained all the features of the new generator I purchased. The selection and advice I received were excellent. I will be back for other equipment and service because I feel I can trust them.
Love this place, Dan is super professional, super helpful, bought a leaf blower having just moved to a new house. With everything I’ve had to deal with getting settled in a new place, this purchase was an absolute pleasure. I’m going back to get a lawn mower and all my future landscaping needs. This place is A+!!